This is a draft policy and has not been reviewed by a lawyer. Before this page goes live, it should be checked against GDPR and the specific laws of every country Your Doctor Abroad operates in — telehealth and health-data rules vary a lot by jurisdiction.
What we collect
When you use our booking forms, we collect the information you provide directly — your name, age, location, contact details, and a description of your medical need. When you message us on WhatsApp, that conversation is handled through WhatsApp's own platform, subject to WhatsApp's privacy policy in addition to ours.
How we use it
Your information is used to match you with a doctor, schedule your consultation, and provide follow-up care. We don't sell your personal or health information to third parties, and we only share it with the doctor handling your case.
Where it's stored
Form submissions on this site are processed through third-party services (including WhatsApp and, for certain forms, Web3Forms) to deliver your request to our team. We recommend reviewing the privacy policies of these providers directly, since they process data on our behalf under their own terms.
Cookies
This site does not currently use tracking or advertising cookies. If that changes, this policy will be updated to reflect it.
Your rights
Depending on where you're located, you may have the right to access, correct, or request deletion of your personal data. To make a request, contact us using the details below.
Emergencies
This service is not designed for medical emergencies. If you or someone near you needs immediate help, contact your local emergency number directly.
Contact us
For any privacy-related question or request, message us on WhatsApp or reach out through our Support page.